KELLY E. WYATT
Customer Service · Quality Control · Marketing & Events
Tel: 919-•••-•••• | Mail: w••••••••@•••••.com
Dependable, detail-oriented professional with experience in customer service, quality control, event marketing, and financial administration — friendly with people, careful with numbers and records.
EXPERIENCE
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Holiday Inn Express — Front Desk Agent (2025 — 2026)
- Checked guests in and out, handled reservations, and processed payments in the property management system.
- Answered guest questions and requests by phone and in person, resolving issues quickly and courteously.
- Balanced the cash drawer and completed end-of-shift reports.
Ventara Hi-Tech Fabrics — Quality Control Specialist (2022 — 2023)
- Inspected technical textiles against set tolerances, mapping and documenting defects by type, quantity, and location.
- Verified color and physical properties against customer specifications before shipment.
- Kept quality records and reported findings to management and production teams.
- Helped trace quality issues to their cause and followed up on corrective action.
Autopark Honda — Service Cashier (2019 — 2021)
- Processed cash, check, and card payments for service repair orders and parts, issuing receipts and invoices.
- Calculated customer bills in the dealership system and explained charges to customers.
- Balanced the cash drawer, counted cash, and prepared daily deposits, reconciling any discrepancies.
- Greeted service customers, answered and routed calls, and released vehicles and keys on completed repair orders.
Growers Market of Fuquay-Varina — Assistant Market Manager · Marketing & Promotions (Oct 2015 — Jan 2019)
- Recruited corporate sponsors, charities, and volunteers to take part in community events.
- Upgraded communication protocols and marketing materials.
- Ran marketing events, the newsletter, and social media outreach from concept to completion.
- Taught cooking and gardening classes at the community center (up to 20 participants per class).
- Set up and took down tents, tables, and promotions every Saturday (mandatory May–Sept).
- Attended Wake County Farmers Market Coalition meetings each quarter.
- Maintained market events on a shared web calendar and Google Drive sheets.
My Edgar, Inc. / Issuer Direct — Senior EDGAR Specialist (Jan 2007 — Jan 2008)
- Transmitted submissions to the U.S. Securities and Exchange Commission.
- Liaison between accountants, financial officers, and lawyers on private financial data.
- Reviewed stockholder information and proxy cards; managed client data in Excel.
- Gathered stock-related data from multiple sources and formatted documents and spreadsheets to EDGAR-ready guidelines.
- Trained new employees on EDGAR standards.
Long Beverage, Inc. — Pricing & Promotions Coordinator (May 2001 — May 2003)
- Managed price and UPC changes for beer and soda packaging.
- Built an Excel mail merge that made distributing information far more efficient.
- Emailed upcoming promotions to local chain stores; entered orders from local establishments and vendors in a coded system.
- Handled large sums of cash daily and prepared the daily deposit.
Full-time parent (2007 — 2015): Raised two boys — and a lot of adventures.
SKILLS
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Office & Finance: Microsoft Office (all products), Excel / mail merge, QuickBooks
Digital: Google Drive & cloud tools, Social media (all platforms), Newsletters
Specialty: SEC EDGAR filing, Event marketing, Teaching & public speaking
EDUCATION & CERTIFICATION
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East Carolina University — Business Administration (2003 — 2006)
N.C. State Master Gardener Program — Certification · Speakers Bureau and 4-H Camp Jr Master Gardeners committees (2017)
VOLUNTEER
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2018 — 2019 Jr. Master Gardener Club Leader — led activities for all ages
2016 — 2018 Board Member, FACES (Family & Community Empowerment Services)
2015 — 2017 Rec boys’ soccer coach (4 seasons); monthly church nursery service
PRESENTATIONS
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2015 — 2017 Cooking & gardening classes, Fuquay-Varina Community Center
2016 Guest speaker, 4-H High School Summer Leaders Program
2018 Guest speaker, Lincoln Heights Elementary
2018 Children’s program, Harnett County Public Library
References on request
Kelly E. Wyatt.
Customer Service · Quality Control · Marketing & Events
Tel919-•••-••••
Mailw••••••••@•••••.com
Dependable, detail-oriented professional with experience in customer service, quality control, event marketing, and financial administration — friendly with people, careful with numbers and records.
Experience
Holiday Inn Express
2025 — 2026
Front Desk Agent
Checked guests in and out, handled reservations, and processed payments in the property management system.
Answered guest questions and requests by phone and in person, resolving issues quickly and courteously.
Balanced the cash drawer and completed end-of-shift reports.
Ventara Hi-Tech Fabrics
2022 — 2023
Quality Control Specialist
Inspected technical textiles against set tolerances, mapping and documenting defects by type, quantity, and location.
Verified color and physical properties against customer specifications before shipment.
Kept quality records and reported findings to management and production teams.
Helped trace quality issues to their cause and followed up on corrective action.
Autopark Honda
2019 — 2021
Service Cashier
Processed cash, check, and card payments for service repair orders and parts, issuing receipts and invoices.
Calculated customer bills in the dealership system and explained charges to customers.
Balanced the cash drawer, counted cash, and prepared daily deposits, reconciling any discrepancies.
Greeted service customers, answered and routed calls, and released vehicles and keys on completed repair orders.
Growers Market of Fuquay-Varina
Oct 2015 — Jan 2019
Assistant Market Manager · Marketing & Promotions
Recruited corporate sponsors, charities, and volunteers to take part in community events.
Upgraded communication protocols and marketing materials.
Ran marketing events, the newsletter, and social media outreach from concept to completion.
Taught cooking and gardening classes at the community center (up to 20 participants per class).
Set up and took down tents, tables, and promotions every Saturday (mandatory May–Sept).
Attended Wake County Farmers Market Coalition meetings each quarter.
Maintained market events on a shared web calendar and Google Drive sheets.
My Edgar, Inc. / Issuer Direct
Jan 2007 — Jan 2008
Senior EDGAR Specialist
Transmitted submissions to the U.S. Securities and Exchange Commission.
Liaison between accountants, financial officers, and lawyers on private financial data.
Reviewed stockholder information and proxy cards; managed client data in Excel.
Gathered stock-related data from multiple sources and formatted documents and spreadsheets to EDGAR-ready guidelines.
Trained new employees on EDGAR standards.
Long Beverage, Inc.
May 2001 — May 2003
Pricing & Promotions Coordinator
Managed price and UPC changes for beer and soda packaging.
Built an Excel mail merge that made distributing information far more efficient.
Emailed upcoming promotions to local chain stores; entered orders from local establishments and vendors in a coded system.
Handled large sums of cash daily and prepared the daily deposit.
Full-time parent2007 — 2015 · Raised two boys — and a lot of adventures.